General F.A.Q.


1. I want to place an order. How does it work?
2. Can you provide me with art work for my signs?
3. Can you use my art work?
4. Is it OK if I send you JPEG file?
5. What file format do you prefer?
6. Can you use my logo from my web site?
7. I need to make a vector file from a picture I have. Can you do it for me, please?
8. Can I order less than 100 signs?
9. Unfortunately we will not be able to make your minimum order, we were thinking maybe 8-10
    we would need just to put around our community.
10. I would like to have a sign that is full colour.
11. What about grayscale?
12. Could you please quote me on 100 24X20 lawn bag signs white bag 2 color? Thank you.
13. Do you sell lawn signs at trade prices for wholesale?
14. How long will it take for my order to be done?
15. You mentioned you needed a deposit to start printing. How do you want me to pay?
16. You require a deposit for making signs. You are in Toronto but I'm in Vancouver. I'm not sure
      I'll receive my order after down payment.
17. Do you do any business in Kitchener Ontario or can we order and have them shipped to us?
18. I'd like to be able to pick up the signs, where are you located?
19. Will you be able to deliver my order to me?
20. Do you offer any other methods of advertising?

Q: I want to place an order. How does it work?

A: Usually the procedure is the following:

1. You send us info you want to include in signs or art work.
2. We send you a proof drawing and we need your approval.
3. We send you an invoice with a proof drawing included and ask you to check all the invoice information
    carefully and check the design for any misspells.
4. You print out an invoice, fill out the info about you or our company, sign this invoice and send it back
    to us by fax or e-mail as order confirmation.
5. We ask for 50% deposit to start the job under Pick Up / Delivery options or 100% when we ship an order.
6. For down payment you can use the following options: a credit card, PayPal, a cheque, Direct Payment
    to our account, Interac Money Transfer or cash.
7. Production time depends on number of signs. It takes 2-3 business days to make
    100 24x20 lawn bag signs. We try to complete every order asap.
8. Let us know if you require sign delivery or shipping. To calculate delivery / shipping fee we need to know
    your location. Pick up option is always available. We are located in Richmond Hill,
    (north of Toronto) Ontario, Canada. You'll find a pick up address in an invoice.
9. We need balance payment when pick up or before shipping out an order.
10. We guarantee you order will be done with max accuracy and precision during required
     time frame according to all invoice statements and conditions.

Q: Can you provide me with art work for my signs?

A: Please send us information you want to include in signs and we'll make a design drawing for you. If design is simple, it's free of charge. If we have to spend 1 hour or more on your art work, we'll charge you $15 - $50 for the design.

Q: Can you use my art work?

A: Please send us your design if you have one. We have to look at your design first to let you know if your art work is fine.

Q: Is it OK if I send you JPEG file?

A: We accept both formats of vector and pixel graphics. In screen printing process to make an image on a film a machine accepts vector files only created with any vector graphic program (Illustrator, Corel Draw, AutoCAD etc). If you send pixel graphics (JPEG, GIF, PNG, TIFF, PSD etc), we need to vectorize such a file (to convert it to a vector file). If design is simple, this vectorization process is free of charge. If we have to spend 1 hour or more on your art work, we'll charge you $15 - $50 for the design depending on file complexity.

Q: What file format do you prefer?

A: The best art work format is a vector file EPS, AI, CDR etc.

Q: Can you use my logo from my web site?

A: Please note pixel graphics (JPEG / BMP / GIF / PNG) must be at least 200dpi (3MB) for 20"x24" size (the more the better) if you want to have a good quality print. Usually pictures on web sites are much smaller from 15KB to 50KB. It means we have to redraw it using vector programs (Illustrator / CorelDraw / AutoCAD). This new logo (picture) drawing will cost you $15 - $50 depending on its complexity.

Q: I need to make a vector file from a picture I have. Can you do it for me, please?

A: Yes, we can vectorize your picture. The design work is $20 - $50 depending on drawing complexity.

Q: Can I order less than 100 signs?

A: Orders for less than 100 signs are not cost efficient. To make signs we use screen printing process so we make a screen to print on bags. A screen is expensive but printing is not. That's why 100pcs is a good min order and more you order, less you pay. If you are absolutely sure you can't use 100 signs, you can order 50 24x20 lawn bag signs with 1 colour print for $5.50 each sign. It makes no sense to make less than 50pcs because the total will be approx. the same as for 50 signs.

Q: Unfortunately we will not be able to make your minimum order, we were thinking maybe 8-10 we would need just to put around our community.

A: For 10 signs we can't use screen printing process because it becomes very expensive to make a screen for few signs only. We can apply cut out vinyl letters manually on few signs. A cut out image looks much better than a printed one but it's more expensive because it requires time, experience and accuracy. Each sign will cost you $25 if you want to order 1 - 10 signs. You won't find a cheaper option for few signs.

Q: I would like to have a sign that is full colour.

A: Full colour print is not possible under screen printing process. Each colour is printed separately and it doesn't mix with another one. We can provide you with digital print on vinyl and we apply this vinyl to bags. In this case it's possible to make 1 sign only (or few signs) with full colour print but the price will be $25 per a sign.

Q: What about grayscale?

A: We can make grayscale printing but it will be $60 more expensive for 24x20 lawn sign option.

Q: Could you please quote me on 100 24X20 lawn bag signs white bag 2 color? Thank you.

A: Each additional colour increases the price by $1.50. For example 24in x 20in / 2 COLOUR print / 100pcs - $5.00 each sign.

Q: Do you sell lawn signs at trade prices for wholesale?

A: Yes. Please contact us to discuss this option.

Q: How long will it take for my order to be done?

A: It depends on sign number you want to order. It takes 2-3 business days to make 100 lawn signs upon your design approval and down payment.

Q: You mentioned you needed a deposit to start printing. How do you want me to pay?

A: We ask for 50% deposit to start the job under Pick Up / Delivery options or 100% when we ship the order. If you are located in Canada, you can pay with a credit card, PayPal, a cheque, Interac Money Transfer, Direct Payment to our account or cash (please don't send money by mail). If you are located in USA, your payment options are a credit card, PayPal or Direct Payment to our account.

Q: You require a deposit for making signs. You are in Toronto but I'm in Vancouver. I'm not sure I'll receive my order after down payment.

A: We are in this business for a long time and we have a huge portfolio of previously made signs (and a long list of satisfied clients). Please check Sign Gallery pages to see some recently completed jobs. Besides, customer satisfaction is the priority of our service.

Q: Do you do any business in Kitchener Ontario or can we order and have them shipped to us?

A: We have the best rates for shipping to Canada. We'll ship 100 lawn signs to Kitchener Ontario for $60 (including crating & handling). Frames are heavy: (2) x 50pcs + 1 box with 100 bags = 85lbs.

Q: I'd like to be able to pick up the signs, where are you located?

A: We are located in Richmond Hill, near Yonge, North of HWY7. Please contact us to schedule an appointment.

Q: Will you be able to deliver my order to me?

A: We can deliver an order if you are located in GTA (Great Toronto Area). Please contact us to calculate delivery fee.

Q: Do you offer any other methods of advertising?

A: Yes, we do. We offer a wide variety of advertising services, including Magnetic Car Signs, Vinyl Graphics, Banners, Sign Holders (ex. A-Frame), Business Cards, Magnetic Calendar Pads and Note Pads etc.

416.222.7446    info@lawnbagsigns.com    Advertising & Graphic Design