The raster file I’m going to send you has the size 90KB. Is it enough for a good quality print?

No, a raster file (pixel graphics) should have at least the size more than 1MB (the more the better). If the quality of a file you are going to send is not enough for a good quality print, we can rework it but a design fee applies. Please send us the file you have and we’ll let you know if we can use it for printing.

The picture on my web site looks good to me. Why can’t you use it as is?

Usually a picture on a web site is a very small and low resolution file with a size of about 15 – 50 KB. We can redraw it using a professional vector program. Otherwise it would look ugly on your signs. The design fee is $20 – $50 depending on logo complexity.

I created a design in MS Word and I used a specific font. Can you keep the font when you rework my design?

We’ll try to find the same font and use it in our design program (we use Adobe Illustrator) but we can’t guarantee that we’ll find exactly the same font. In this case we’ll find a similar font and we’ll send you a proof drawing. Also you can send us this specific font – a file with an extension TTF, for example Arial.ttf.

I can only provide you the file in Word format, can you get me a pdf proof read before print?

We can’t use Word format as is; we have to retype the info for your sign in a professional vector program. We can use your Word file as a template though and it’ll help us to understand your design idea. So please send us a design you have, we’ll rework it and we’ll send you a proof drawing.

I made my design in Photoshop. Why can’t you use it as is?

In screen printing process to make an image on a film we need a vector file created in any vector graphic program (Illustrator, Corel Draw, FLEXI, AutoCAD etc). The best file format is PDF. Adobe Photoshop works with pixel graphics we have to convert into vector graphics and the vectorization result depends on the original file resolution. Please send us the file you have currently and we’ll let know if we can use it.

What file format do you prefer?

 The best art work format is PDF. For digital print we accept both formats of vector and pixel graphics. For screen printing process we accept only vector files created in any vector graphic program (Illustrator, Corel Draw, FLEXI, AutoCAD etc). If you send pixel graphics (JPEG, GIF, PNG, TIFF, PSD etc), we need to vectorize such a file (to convert it to a vector file). If a design is simple, this vectorization process is free of charge. If we have to spend 1 hour or more on your art work, we’ll charge you $20 – $50 for the design.

Do you have blue bags?

Currently we have white & yellow bags, see our Price List. It’s not easy to print on dark or intense colour bags. For example for blue bags visible only colours are white and yellow. We have to print the image twice using these colours, otherwise the print looks faded or grayish. Because the image is printed twice this option is rather expensive and we don’t buy dark or intense colour bags.